IMAC 21 si spegne improvvisamente più volte

[Cristina1]

Il MAC 21 ripetutamente si spegne senza motivo e non si riaccende se non dopo vari tentativi e non so perchè si riaccende. Ho provato a leggere qualche post ma non ho trovato esattamente il mio problema.
Grazie !
Riepilogo hardware:

Nome modello: iMac
Identificatore modello: iMac14,1
Nome processore: Intel Core i5
Velocità processore: 2,7 GHz
Numero di processori: 1
Numero totale di Core: 4
Cache L2 (per Core): 256 KB
Cache L3: 4 MB
Memoria: 8 GB
Versione Boot ROM: IM141.0118.B12
Versione SMC (sistema): 2.14f24
Numero di serie (sistema): C02L4A68F8J2
Hardware UUID: 66303120-6E33-5B4E-A49C-6CBF2007087A

[Cristina1]

beh vabbè vedo che non c'è risposta... o nessuno sa dirmi nulla o è un problema troppo banale.
Sarà la seconda.

[Hammarby]

Cosa c'è nel log di sistema?

[Cristina1]

Premesso che ci capisco "il giusto" ho incollato quello che ho trovato...
E' utile ?

Dec 30 16:17:47 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:17:57 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[722]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:17:57 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:18:07 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[723]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:07 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:18:07 iMac-di-cristina syslogd[49]: ASL Sender Statistics
Dec 30 16:18:17 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[724]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:17 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:18:27 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[725]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:27 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.



Dec 30 16:18:37 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[726]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:37 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:18:47 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[727]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:47 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:18:57 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[728]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:18:57 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:19:07 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[729]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:19:07 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:19:17 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[730]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:19:17 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:19:27 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[731]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:19:27 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 30 16:19:37 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon[732]): Service could not initialize: 15C50: xpcproxy + 12644 [1472][13E77DA5-3602-31BF-B074-49D4EE27E9D8]: 0xd
Dec 30 16:19:37 iMac-di-cristina com.apple.xpc.launchd[1] (com.wondershare.mobilegodaemon): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

[MrZyc]

ciao Cristina1.
scarica questo: http://www.etresoft.com/etrecheck" onclick="window.open(this.href);return false; e posta il risultato.

[faxus]

Intanto, grazie all'indicazione di Hammarby, posso darti questo consiglio immediato:

- Elimina Mobile Go dal sistema
- Cerca com.wondershare.mobilego in
/Library/LaunchAgents
/Library/LaunchDaemons
(per sicurezza guarda anche in ~/Library/LaunchAgents e ~/Library/LaunchDaemons)
ed eliminali

Vedi se risolvi, poi vedremo

[mattleega]

Wondershare si sta rivelando peggio di cleanmymac e di molti antivirus.

Invasivo in tutti i suoi programmi e rognoso da rimuovere.

Da considerare VaffaWonder.

[Cristina1]

mi piace ... digito VaffaWonder e ripulisco tutto ?

[mauripucci]

Hai la protezione AppleCare fino ad ottobre 2016?

Pertanto -al di là dei vari software che devi cancellare, come suggerito-

credo che, persistendo queste gravi problematiche descritte, la cosa migliore sia recarsi ad un centro ufficiale di Assistenza Apple

[Cristina1]

ciao Cristina1.
scarica questo: http://www.etresoft.com/etrecheck" onclick="window.open(this.href);return false; e posta il risultato.

eccolo
EtreCheck version: 2.6.6 (226)
Report generated 30/12/15, 21:55
Runtime 1:56
Download EtreCheck from http://etrecheck.com" onclick="window.open(this.href);return false;

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.

Hardware Information: (What does this mean?)
iMac (21.5-inch, Late 2013)
[Click for Technical Specifications]
[Click for User Guide]
iMac - model: iMac14,1
1 2,7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac

Video Information: (What does this mean?)
Intel Iris Pro
iMac 1920 x 1080

System Software: (What does this mean?)
OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour

Disk Information: (What does this mean?)
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (782.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: (What does this mean?)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus

Configuration files: (What does this mean?)
/etc/launchd.conf - File exists but not expected

Gatekeeper: (What does this mean?)
Mac App Store and identified developers

Adware: (What does this mean?)
Genieo, InstallMac Adware! [Click to remove]

Kernel Extensions: (What does this mean?)
/Applications/BlueStacks.app
[not loaded] com.bluestacks.kext.Hypervisor (4.3.26) [Click for support]

/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6) [Click for support]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6) [Click for support]

Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: (What does this mean?)
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]

User Launch Agents: (What does this mean?)
[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist [Click for support]
[failed] com.BlueStacks.AppPlayer.Updater.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.wondershare.mobilegodaemon.plist [Click for support]

User Login Items: (What does this mean?)
iTunesHelper Applicazione (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Applicazione Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TuneupMyMac UNKNOWN (missing value)
Dropbox Applicazione (/Applications/Dropbox.app)
KiesAgent UNKNOWN Hidden (missing value)
Google Drive Applicazione (/Applications/Google Drive.app)
CleanMyMac 3 Menu UNKNOWN (missing value)
fuspredownloader Applicazione Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

Other Apps: (What does this mean?)
[running] OpenObject.fuspredownloader.71712
[running] com.apple.xpc.launchd.oneshot.0x10000005.EtreCheck
[running] com.evernote.EvernoteHelper
[running] com.google.GoogleDrive.51872
[running] org.mozilla.firefox.70752

Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
Flash Player: Version: 20.0.0.267 - SDK 10.6 [Click for support]
Default Browser: Version: 601 - SDK 10.11
o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]
googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version

User internet Plug-ins: (What does this mean?)
BlueStacks Install Detector: Version: Unknown

3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]

Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 216.70 GB
Destinations:
Seagate Slim Drive [Local]
Total size: 499.76 GB
Total number of backups: 4
Oldest backup: 21/10/14, 15:23
Last backup: 28/08/15, 16:30
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 216.70 GB X 3)

Top Processes by CPU: (What does this mean?)
45% firefox
6% WindowServer
1% kernel_task
1% hidd
1% fontd

Top Processes by Memory: (What does this mean?)
600 MB kernel_task
549 MB firefox
197 MB mdworker(14)
156 MB Mail
147 MB Google Drive

Virtual Memory Information: (What does this mean?)
3.63 GB Free RAM
4.37 GB Used RAM (1.83 GB Cached)
0 B Swap Used

Diagnostics Information: (What does this mean?)
Dec 30, 2015, 09:25:19 PM Self test - passed
Dec 28, 2015, 11:58:52 AM /Library/Logs/DiagnosticReports/locationd_2015-12-28-115852_[redacted].crash

[faxus]

Niente di che, un po' di monnezza:

Genieo, non è colpa tua, eliminalo con Adware Medic.
Blue Stack, problematico, ma non posso parlare perché ce l'ho installato su un'altro Mac...
CleanMyMac, qui non ci siamo perché questa porcheria ce l'hai messa volontariamente, eliminala con cura al più presto.

Ma in ogni caso non è questa roba che crea il tuo problema

[Cristina1]

Niente di che, un po' di monnezza:

Genieo, non è colpa tua, eliminalo con Adware Medic.
Blue Stack, problematico, ma non posso parlare perché ce l'ho installato su un'altro Mac...
CleanMyMac, qui non ci siamo perché questa porcheria ce l'hai messa volontariamente, eliminala con cura al più presto.

Ma in ogni caso non è questa roba che crea il tuo problema

Quindi .... devo portare il MAC in assistenza .

Provo a togliere comunque quello che mi hai indicato ...

[mauripucci]

Niente di che, un po' di monnezza:
Genieo, non è colpa tua, eliminalo con Adware Medic.
Blue Stack, problematico, ma non posso parlare perché ce l'ho installato su un'altro Mac...
CleanMyMac, qui non ci siamo perché questa porcheria ce l'hai messa volontariamente, eliminala con cura al più presto.
Ma in ogni caso non è questa roba che crea il tuo problema

comunque credo che -dopo avere avuto il parere di Fax (uno dei massimi esperti di software Apple):
avere fatto girare Malwarebytes Anti-Malware (come si chiama ora Adware Medic), cancellato la... "spazzatura"
non rimanga che rivolgersi ad un centro Apple, tra l'altro il Mac dovrebbe avere la copertura AppleCare fino ad ottobre 2016

[faxus]

...c'è anche traccia di Gatekeeper...

Spiritoso...

[mauripucci]

...c'è anche traccia di Gatekeeper...

Spiritoso...

Ho cancellato mentre stavi scrivendo...
per non ingenerare confusione;
comunque rimango dell'idea che bisognerebbe consigliare di mettere la spunta solo a "MacAppSore e sviluppatori identificati"