Problema spegnimento Mac mini

[il-Teo-82]

Buongiorno a tutti! Sono nuovo del forum.. Vi presento il mio problema...

Il mio Mac mini é da qualche giorno che fa i capricci.. Quando faccio la procedura di spegnimento non si spegne e continua a riavviarsi dandomi il seguente errore: "your computer restarded beccasse of a problem. Press a key or wait a few second to continue starting up"...

Ho provato a reinstallare OS ma non cambia nulla..

Qualcuno mi sa aiutare?

[fragrua]

Benvenuto il-Teo-82. Che versione di OS ha il tuo Mac mini? E in dotazione?

[mattleega]

Secondo me il tuo è uno di quei Mac, Made in Forcella, di cui si vocifera da tempo.
La scritta che appare

... "your computer restarded beccasse of a problem. Press a key or wait a few second to continue starting up"...

lo dice chiaramente.

Sei stato molto fortunato.
Di solito nello scatolo, trovi un mattone.
Sarà per via della crisi dell'edilizia?

Non prendertela dai!
Non sapendoti rispondere, ho uppato il tuo messaggio, ti ho dato un assaggio di ciò che potrebbe capitarti continuando a frequentarci e, intanto, ti do il mio benvenuto.

[il-Teo-82]

Maledetto correttore automatico!!

Tornando a noi..
Mac mini processore i5 2,5 GHz
4 GB RAM
HD 500 GB

OS X 10.8.2

Riporto anche il resoconto dell'errore che ha provocato il riavvio:

Interval Since Last Panic Report: 7001 sec
Panics Since Last Report: 2
Anonymous UUID: 53F2017F-CA2A-C25C-AF3C-2DE3111A81D9

Thu Feb 21 17:20:02 2013
panic(cpu 0 caller 0xffffff80036b7bd5): Kernel trap at 0xffffff80036c3d65, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80b0791980, CR3: 0x0000000006036000, CR4: 0x00000000000606e0
RAX: 0x000000000061432f, RBX: 0x00000000003f8000, RCX: 0x0000000000000fc0, RDX: 0x0000000000000040
RSP: 0xffffff80832a3ea0, RBP: 0xffffff80832a3f20, RSI: 0x0000000000000fc0, RDI: 0xffffff80b0791980
R8: 0x00000000003f8000, R9: 0x00000000000000ff, R10: 0xffffff806e48a004, R11: 0x0000000000000040
R12: 0x000000006361432f, R13: 0x0000000000004300, R14: 0x0000000000000000, R15: 0xffffff8003b3b460
RFL: 0x0000000000010002, RIP: 0xffffff80036c3d65, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80b0791980, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80832a3b40 : 0xffffff800361d626
0xffffff80832a3bb0 : 0xffffff80036b7bd5
0xffffff80832a3d80 : 0xffffff80036ce4ed
0xffffff80832a3da0 : 0xffffff80036c3d65
0xffffff80832a3f20 : 0xffffff80036c4175
0xffffff80832a3f60 : 0xffffff800363dcde
0xffffff80832a3fb0 : 0xffffff80036b26b7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
12C60

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000003400000
Kernel text base: 0xffffff8003600000
System model name: Macmini5,2 (Mac-4BC72D62AD45599E)

System uptime in nanoseconds: 5838538042705
last loaded kext at 833373423545: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f85962000, size 348160)
last unloaded kext at 99016842744: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f83f27000, size 65536)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: Macmini5,2, BootROM MM51.0077.B0F, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.75f0
Graphics: AMD Radeon HD 6630M, AMD Radeon HD 6630M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8281, 0xfa113000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

[fragrua]

Ma allora è ancora in garanzia?

[il-Teo-82]

Si si.. L'ho acquistato a settembre 2012!!

Stasera la situazione é degenerata.. Ho forzato l'arresto, reinstallato OS X.. Si è ripreso per mezz'oretta e poi dopo un paio di riavvii non riparte più.. Si inchioda sulla schermata grigia con l'ingranaggio che gira..

In questi giorni farò un salto all'apple store e vediamo che mi dicono..

[fragrua]

È giusto che mettano le cose a posto, probabilmente è una questione hardware!