iMac 21" core i5 continui riavii spontanei

[macstex]

Salve,
Ho un iMac i5 21" con Mountain Lion 10.8 che spesso si riavvia spontaneamente anche in situazioni di operazioni leggere.
Ho due account sul Mac,e la cosa pare avvenga più spesso quando entrambi sono aperti,
Come posso capire da cosa dipende?
Mem test é ok e non ho notato surriscaldamenti,ho anche staccato tutte le periferiche USB,compresa l'hd di time machine.


Ho installato nuovamente Mountain Lion sperando che il problema risiedesse in qualche file compromesso ma la cosa si ripropone lo stesso,co meno frequenza ma il problema c'è.
Vi allego copia del resoconto,forse potrebbe esservi d'aiuto per comprender meglio:


Interval Since Last Panic Report: 64986 sec
Panics Since Last Report: 1
Anonymous UUID: 872ED964-12A6-4C1E-039A-16DF1B55F4AD

Fri Dec 21 23:42:41 2012
Panic(CPU 3): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x000000008001003b, RBX: 0xffffff8030656740, RCX: 0xffffff802fdc50f0, RDX: 0xffffff802f883550
RSP: 0xffffff802bd23b00, RBP: 0xffffff802bd23b10, RSI: 0x0000000000000000, RDI: 0xffffff802fdc5000
R8: 0xffffff802fdc51c8, R9: 0x000000000075c0ff, R10: 0xffffff80242bdc23, R11: 0x0000000000000000
R12: 0xffffff809d78d000, R13: 0x0000000000000000, R14: 0xffffff802fdc5000, R15: 0xffffff802f883550
RFL: 0x0000000000000002, RIP: 0xffffff8023cab946, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 3), Frame : Return Address
0xffffff809d82af50 : 0xffffff8023cbd371
0xffffff809d82af80 : 0xffffff8023cb7203
0xffffff809d82afd0 : 0xffffff8023cce6a8
0xffffff802bd23b10 : 0xffffff8023cb3c6a
0xffffff802bd23b40 : 0xffffff8023c2e741
0xffffff802bd23bc0 : 0xffffff8023c2da0c
0xffffff802bd23c00 : 0xffffff8023c1c7f7
0xffffff802bd23c20 : 0xffffff7fa4b8a684
0xffffff802bd23c80 : 0xffffff7fa4bd58b9
0xffffff802bd23cb0 : 0xffffff7fa4bd5a28
0xffffff802bd23ce0 : 0xffffff7fa4bd74c6
0xffffff802bd23da0 : 0xffffff7fa4b8789f
0xffffff802bd23e20 : 0xffffff7fa4b79099
0xffffff802bd23e60 : 0xffffff7fa4bb0300
0xffffff802bd23e80 : 0xffffff7fa4b7ba9a
0xffffff802bd23ec0 : 0xffffff7fa4b275c2
0xffffff802bd23ef0 : 0xffffff80240472a8
0xffffff802bd23f30 : 0xffffff8024045daa
0xffffff802bd23f80 : 0xffffff8024045ed9
0xffffff802bd23fb0 : 0xffffff8023cb26b7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(600.70.23)[2E6077DF-D532-357F-8107-F23BC2C10F2F]@0xffffff7fa4b19000->0xffffff7fa4c61fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffffff7fa417c000
dependency: com.apple.iokit.IO80211Family(500.15)[4282DF5A-86B9-3213-B9B1-675FAD842A94]@0xffffff7fa4aad000
dependency: com.apple.iokit.IONetworkingFamily(3.0)[28575328-A798-34B3-BD84-D708138EBD17]@0xffffff7fa44b0000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
12C60

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000023a00000
Kernel text base: 0xffffff8023c00000
System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 5917407537154
last loaded kext at 64434198896: com.apple.driver.AppleBluetoothMultitouch 75.15 (addr 0xffffff7fa5930000, size 77824)
last unloaded kext at 166950338084: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7fa45cc000, size 65536)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleBluetoothHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
panic(cpu 1 caller 0xffffff8023c9db1b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x8, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-2050.18.24/osfmk/x86_64/pmap.c:2337
Backtrace (CPU 1), Frame : Return Address
0xffffff80a35fbb10 : 0xffffff8023c1d626
0xffffff80a35fbb80 : 0xffffff8023c9db1b
0xffffff80a35fbc00 : 0xffffff8023ca301a
0xffffff80a35fbc90 : 0xffffff8023ca4986
0xffffff80a35fbcb0 : 0xffffff8023c63c16
0xffffff80a35fbda0 : 0xffffff8023c6687c
0xffffff80a35fbe90 : 0xffffff8023c6a8f0
0xffffff80a35fbec0 : 0xffffff8023c653ef
0xffffff80a35fbef0 : 0xffffff8023c4452b
0xffffff80a35fbf80 : 0xffffff8023c7eb69
0xffffff80a35fbfb0 : 0xffffff8023cb26b7

BSD process name corresponding to current thread: kernel_task
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Iomega, 0x059b (Iomega Corporation), 0x0370, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0c41, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3


Mi aiutate per cortesia???

[fragrua]

Ciao macstex, ma è già fuori garanzia?
Potrebbe essere un problema hardware.

[Hammarby]

La CPU non risponde agli interrupt, sembra che sia la CPU3 che non funziona.
Portalo in assistenza, ti debbono cambiare la scheda madre.

[macstex]

L'anno di garanzia è scaduto a settembre,o anche loro sono passati a due?
Da cosa si comprende che è un problema hardware e che spesa mi si prospetta?

[Scialla]

Il secondo anno di garanzia (a meno di non averlo acquistato con fattura) é a carico del venditore


Inviato da mio iPhone usando Tapatalk

[mauropasha]

Il secondo anno di garanzia (a meno di non averlo acquistato con fattura) é a carico del venditore...

mi permetto di agevolare link interno
viewtopic.php?f=5&t=17927" onclick="window.open(this.href);return false;

[Hammarby]

L'anno di garanzia è scaduto a settembre,o anche loro sono passati a due?
Da cosa si comprende che è un problema hardware e che spesa mi si prospetta?

Problema HW :
Panic(CPU 3): Unresponsive processor (this CPU did not acknowledge interrupts)
cioè la CPU numero 3 non risponde ad una richiesta che le è stata fatta.
Nel tuo caso il microprocessore i5 contiene 4 CPU, ed appunto la numero 3 non sta funzionando.

Molto probabilmente si tratta di un difetto interno del microprocessore, oppure del chipset di supporto.
Comunque sia, la cura è una sola, cioè la sostituzione della scheda madre.

Dato che in Europa gli anni di garanzia sono due per legge, te la debbono sostituire.
Se poi paghi Apple, oppure il negozio dove lo hai acquistato, non ho idea.